Do you really answer at 3am?
Yes. The 24/7 line, 01 513 6909, is answered around the clock, 365 days a year. An overflowing shore or a blocked toilet in a house with one bathroom is exactly what it is for.
What does a call-out cost?
It depends on where you are, the time of day and what is blocked. We tell you the price before we start, not after. Ring with the symptoms and we will give you a straight figure.
How quickly can you get to me?
Longford, the Midlands and Dublin are home ground, so usually the same day and often within hours for emergencies. Further afield we will give you an honest time when you ring.
Will you have to dig up my driveway?
Rarely. Most blockages are cleared through existing chambers, and most structural damage is repaired from inside the pipe with a no-dig liner. If digging is genuinely the only answer we will show you the camera footage that says so.
Do I need a CCTV survey?
If a drain blocks repeatedly, smells persist, you have rats, ground is sinking, or you are buying or selling a house, yes. A survey with a written report to MSCC5 standard costs far less than repairing the wrong thing.
Can I get a report for my insurer or solicitor?
Yes. Our survey reports are produced through WinCan to the MSCC5 standard for drain and sewer reporting, the format engineers, insurance companies and public liability assessors ask for.
Do you cover Northern Ireland?
Yes. We take call-outs across Northern Ireland as well as the Republic, and have already worked in Belfast under the new ownership.
Do you do septic tanks?
Yes, emptying and cleaning, and grease traps for kitchens. Ask about a recurring schedule so it is done before it becomes a problem.
Are you insured?
Yes. DrainCo is fully insured, and the team is certified for the work it does, including high-pressure jetting, CCTV surveying, confined space operations and no-dig pipe repairs.
How do I pay?
Card, bank transfer or cash on the day, with an invoice for your records.